Sendora Help Center
Guides, tutorials, and answers to all your questions to get the most out of Sendora.
Authenticating your domain in Sendora
Add the TXT, DKIM, and DMARC records to your DNS to send from your own domain and improve your deliverability.
Adding a sender address
How to set up a verified sender email address for your Sendora campaigns.
Creating your Sendora account
How to sign up, set up your profile, and get comfortable with the interface in minutes.
Sending your first campaign
From writing to sending: every step to create and send your first email with Sendora.
Importing contacts from a CSV file
Expected format, required columns, duplicate handling: everything you need to know before importing.
Creating and managing your contact lists
How to organize your contacts into lists, name them, and use them in your campaigns.
Creating an email campaign
Choose a subject line, write the content, select a list, and send or schedule your campaign.
Scheduling a send
How to set a send date and time so your campaign goes out at the right moment.
Understanding your sending stats
Open rate, click rate, bounces, unsubscribes: what these metrics mean and how to improve them.
Changing plans or canceling your subscription
How to upgrade, downgrade, or cancel from your customer portal.
Downloading your invoices
Where to find your monthly invoices and how to export them for your accounting.
Collecting consent in compliance with GDPR
What the law requires, how to collect it properly, and how to prove it in the event of an audit.
Unsubscribe link: rules and best practices
A legal requirement since 2024 for Gmail and Yahoo. How to properly include it in your emails.